Automate your Licensing process, electronically, for better operational efficiencies, more convenient access, and improved regulation enforcement. Workflow process customization, built in rule and requirement automation, along with reminders and email notifications, makes it easy for your agency to keep on top of licensing and regulatory enforcement.
Business Process Management
Customize the data you collect for your license and code enforcement processes. Add custom sections and fields to capture all of the data your agency requires. Using access control rights, provide specific security rights to each section or field, providing complete control over who can access and edit information. History and event logs track field changes made, providing audit trails for improved data management.
Fees can be automatically calculated based upon automated rules, while still providing the flexibility to manually add additional fees or refunds at a later time.
forms, reports, and dashboards
Applicant and employee dashboards help to quickly find license applications, providing easy access to both historical and current applications still in progress. Employees can view applications at any status; even allowing employees to view incomplete applications if applicants have issues or questions.
Reports and forms can be customized to display the information you need, in the format you want. Quickly and easily create year-end reports, inspection reports, and more; then display reports in tabular view, or show in a calendar or map view to better visualize the important locations and dates. Export reports into various formats or share reports, maps, and calendars with other employees, public users, and even other agencies.
Forms and documents can be automatically created and emailed to approved applicants, providing official license cards that can be used for enforcement, and accessed online from mobile devices.
Workflow and approval management
With OneGov, data entered by the applicant can determine how many approvals are required and what agencies should be involved in the review process. Dynamically add or remove fields and sections based upon applicant responses in prior fields. Real-time application modifications enable applicants and agencies to remotely work together on questions, adjustments, and issues.
With expiration time-frames, status updates, and automatic notifications, applicants can be informed as their permit changes status, or if it will expire soon. Auto-renewal or manual renewal options provide ease of use for applicants and help maintain ongoing compliance.
Integrate with mapping services, GIS, online payment providers, code validation databases, tax systems, and more, to keep your license and permit application up to date with data from other related solutions. With online payments, applicants can pay for one or multiple applications quickly and easily, through a single transaction. Custom integrations into document management systems and financial systems are also available.
Whether a license requires a single inspection or ongoing site visits, OneGov is able to meet your inspection needs through custom field and form creation, electronic approval, GPS location/coordinate tracking, field sketching, photo/media attachments, and more!
Applicants have the ability to electronically request inspections; while inspectors can schedule inspection and site reviews from a calendar view. Automate inspection assignments based upon the district or location of the building permit, decreasing manual interaction and increasing responsiveness.
Types of Licenses managed in OneGov:
Marriage, Birth, and Death Certificate Requests
Business, Professional, and Occupational Licensing
Fireworks Permit & License
Health Inspections and Licenses