Utility Permit Management

A permit management solution that automates the utility permit process for easier, more efficient permit management for both the applicant and the agency. With OneGov, applicants have the flexibility to submit utility permit applications online, anytime. Email notifications and mobile-enabled viewing, make it easy for your agency to keep on top of utility permit approval in or out of the office.


Utility process

utility permit Process Management

Customize the data you collect for your utility permits. Add custom sections and fields to capture all of the fields your agency requires. Using access control rights, provide specific security rights to each section or field, providing complete control over who can access and edit information. History and event logs track field changes made, providing audit trails for data management.

Create and require applicant or company registrations, ensuring that only registered individuals or entities are allowed to apply for permits. 

Automatically add special provisions or terms & conditions based upon information entered by the applicant, or manually select special provisions for the utility permit when reviewing. Fees can be automatically calculated and added to the application, based upon project type, length or other conditions, while still providing the flexibility to manually add additional fees or refunds at a later time.


Utility Permit forms and reports

Forms, reports, and dashboards

Applicant and employee dashboards help to quickly find utility applications or permits, providing easy access to current applications and historical permits. Employees can view incomplete applications to assist applicants throughout the utility permit process.

Reports and forms can be customized to display the information you need in the format you want. Display reports in tabular view, or show in a calendar or map to better visualize the utility permit locations and dates. Export reports into various formats or shared reports, maps, and calendars with other employees, public users, and even other agencies.  Forms and documents can be automatically created and emailed to approved applicants, providing official permit cards that can be used for enforcement, and accessed from mobile devices.


Utility Permit process management

Workflow Manager

With OneGov, data entered by the utility permit applicant can dynamically determine how many approvals are required, or even if the application should be automatically approved. Dynamically add or remove fields and sections based upon applicant responses in prior fields. Real-time application modifications enable applicants and agencies to remotely work together on questions, adjustments, and issues.

Applicants can flag approved permits as ready for inspection, and copy expired permits to quickly and easily create a new permit. With expiration time-frames, status update, and automatic notifications, utility permit applicants can be informed as their permit changes status, or if it will expire soon.


Utility Permit integrations

Integrations

Integrate with mapping services and GIS, allowing utility permit applicants specify their location from a map view. With online payments, applicants can pay for one or multiple utility permits quickly and easily, through a single transaction. Custom integrations into document management systems and financial systems are also available.


Utility Permit inspections

Inspections, Terms, and Fees

Whether a utility permit requires a single inspection or ongoing site visits, OneGov is able to meet your inspection needs through custom field and form creation, electronic approval, GPS location/coordinate tracking, field sketching, photo/media attachments, and more! Applicants have the ability to electronically request inspections; while inspectors can schedule inspection and site reviews from a calendar view.

Automatically add special provisions or terms & conditions based upon information entered by the applicant, or manually select special provisions for the utility permit when reviewing.  Fees can be automatically calculated and added to the application, based upon permit data, while still providing the flexibility to manually add additional fees or refunds at a later time.

 

 

Types of Utility permits created and managed with OneGov:

Utility Permit

Hydrant Meter Permit

Water/Sewer Repair or Alteration Permit

Water/Sewer New Construction Permit

Special Use Permit

Utility Permits

Find out about upcoming events!

 

system Integrations

AppXtender

ArcGIS

 FIS

GeoMoose

iCart

MapQuest

MuniciPAY

Official Payments

OpenStreet

Point& Pay

USBank

VPS

 

 

Customer Case Studies

Carlton County, MN

Cook County, MN

 

 

Blog Posts & News

OneGov and FetchEH Partner to Provide Robust Environmental Health process automation and analytics

The Scoop on Septic Systems


Carlton County has worked with RTVision on many solutions for our department. One solution we have implemented is their Online Utility Permit. While this was a big change for Carlton County it has reduced our permit turn around time and reduced time spent by personnel managing permits. With a step-by-step process it’s easy for Utility Companies to fill out the necessary information and with automatic email notifications the County and Applicant easily track the progress of their application.
— Milt Hagen Assistant County Engineer Carlton County Transportation Department